Need help with Cinteti.com? This page covers how to reach us, our response times, and helpful guidance to resolve common issues quickly.
Contact us
Email: [email protected]
Working hours
Our team is available on weekdays from 9:00 AM to 5:00 PM IST, excluding public holidays. Messages received outside these hours will be queued for the next business day.
What to include
- A brief description of the issue and steps to reproduce
- Relevant links, screenshots, or error messages
- Your environment details (device, browser, or OS if applicable)
Response times
Most inquiries receive a response within one business day. Complex issues may take longer; if so, you will receive an acknowledgment and an estimated timeline.
Self‑help tips
- Refresh the page and retry the action
- Clear cache/cookies or try an incognito window
- Check your network connection and any VPN settings
Data and privacy
Please avoid sharing sensitive personal data in support emails. If diagnostic data is needed, we will provide specific instructions to protect your privacy.
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